Set up your gov.br account
Registrato requires a gov.br account at silver or gold level with two-step verification.
Download your SCR report
Check the debts and limits in your name, and anything shown as overdue.
Check your Cadastro Positivo records
You can see your history and score at each credit bureau free of charge.
Correct errors at the source
Ask the company that sent the wrong information (within two business days) or the bureau (within 10 days) to fix it.
Escalate if needed
If a bureau doesn't cooperate, go to Procon, the Defensoria Pública, the Ministério Público or the courts.